Sales Policy for Hitotis.xyz

Welcome to Hitotis.xyz, your trusted source for high-quality office furniture! Our Sales Policy is designed to provide you with clear guidelines and ensure a smooth shopping experience. We value your trust and aim to maintain transparency in all transactions. Below, you will find detailed information regarding pricing, ordering, payment, shipping, returns, and customer support.

Pricing and Availability

  • Pricing: All prices displayed on Hitotis.xyz are in USD. We regularly review our pricing to remain competitive, but prices are subject to change without notice. Promotions and discounts may be offered periodically, and these will be clearly indicated on our website.
  • Availability: While we strive to keep our inventory accurate, items may occasionally be out of stock due to high demand. In the event that an item is unavailable after your order is placed, we will contact you as soon as possible. You will have the option to either wait for the item to become available, choose an alternative product, or receive a full refund.

Order Confirmation

After placing your order, you will receive an order confirmation email detailing your purchase. This email will include:

  • Order number
  • List of items purchased
  • Total cost, including taxes and shipping fees
  • Estimated delivery date

Please review this information carefully. If you notice any discrepancies or have any questions, do not hesitate to contact our customer service team.

Payment Methods

To provide you with a hassle-free shopping experience, we accept a variety of payment methods:

  • Credit and Debit Cards: We accept major credit cards including Visa, MasterCard, and American Express.
  • PayPal: For added convenience and security, you can use PayPal to complete your purchase.
  • Secure Payment Options: We utilize advanced encryption technology to ensure your payment information is kept safe and secure during the transaction process.

Shipping and Delivery

  • Shipping: We offer reliable shipping services across the United States. Shipping costs will be calculated at checkout based on the size of your order and your delivery location.
  • Delivery Times: Delivery times can vary based on your location and the availability of the items ordered. After your order has shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.
  • Damaged Items: In the unlikely event that your order arrives damaged, please contact us within 48 hours of delivery. We will assess the situation and provide options for a replacement or a full refund.

Returns and Exchanges

At Hitotis.xyz, we understand that sometimes a purchase may not meet your expectations. We offer a straightforward return and exchange process:

  • Return Window: You can return items within 30 days of receipt. Items must be unused and in their original packaging to be eligible for a return.
  • How to Return: To initiate a return, please contact our customer service team at info@hitotis.xyz or call (619) 825-7413. We will provide you with a Return Authorization (RA) number and detailed instructions on how to proceed with your return.
  • Refund Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original payment method within a few business days.

Customer Support

We are committed to providing excellent customer service. If you have any questions, concerns, or feedback regarding our Sales Policy or any other aspect of your shopping experience, please reach out to us:

  • Address: 4918 Avron Blvd, Metairie, LA 70006-1146, USA
  • Phone: (619) 825-7413
  • Email: info@hitotis.xyz

Our customer support team is available to assist you and ensure that your experience with Hitotis.xyz is a positive one.

Thank you for choosing Hitotis.xyz for your office furniture needs! We are dedicated to providing high-quality products and outstanding customer service. Our Sales Policy is designed to protect your interests and ensure a seamless shopping experience. We look forward to helping you create an inspiring and productive workspace! If you have any further questions or need assistance, please don’t hesitate to get in touch. Your satisfaction is our priority!