Selling Policy

Hitotis Selling Policy – Trusted & Transparent Shopping Experience

At Hitotis, we are committed to providing a seamless and transparent shopping experience for our customers. Our natural smoking cessation products are carefully formulated to support your journey toward a healthier lifestyle. Please review our Selling Policy to understand how we process orders, payments, and deliveries.

1. Order Processing & Payment

✅ Secure Transactions: We offer multiple payment options, including major credit/debit cards, PayPal, and other trusted gateways. All transactions are securely encrypted to protect your personal information.

✅ Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. If you do not receive a confirmation within 24 hours, please contact us at connect@hitotis.com.

✅ Processing Time: Orders are typically processed within 1-2 business days. However, during peak seasons or special promotions, processing may take slightly longer.

2. Shipping & Delivery

🚚 Domestic Shipping (USA): We offer standard and expedited shipping options across the United States. Standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days.

🌍 International Shipping: We ship worldwide! Delivery times vary depending on location, typically ranging from 7-21 business days. International customers are responsible for any applicable customs duties and taxes.

📦 Tracking Information: Once your order has been shipped, you will receive a tracking number via email to monitor your shipment’s progress.

3. Product Availability & Restrictions

⚠️ Stock Availability: Our products are in high demand, and availability may fluctuate. If an item is out of stock, we will notify you promptly and offer alternatives or refunds.

⚠️ Age Restriction: Customers must be 18 years or older to purchase our smoking cessation products. By placing an order, you confirm that you meet the legal age requirement in your country.

4. Customer Support & Assistance

For any order-related inquiries, please contact us:
📍 Address: 400 Washington Rd, Rye, NH 03870, USA
📞 Phone: (603) 433-8773
✉️ Email: connect@hitotis.com

At Hitotis, we value your trust and strive to provide high-quality products with exceptional service. Thank you for choosing us for your natural wellness journey!